Built inside healthcare
Proven within Providence’s own 170-year health system.
Reliable systems are the frontline of patient safety. When clinical applications underperform, everyone feels the strain:
A unified set of core practice areas that modernize clinical, operational, research, provider enablement and revenue-critical experiences across the care continuum.
We unify multiple Electronic Medical Record (EMR) systems into a single longitudinal patient record, enabling fast, secure, and seamless data flow across the continuum of care. We manage the EHR ecosystem, workflows, access provisioning, and domain-led configuration to enable streamlined Epic access.
We craft bespoke software solutions powered by AI/ML to tackle the most complex operational and clinical challenges. Our unique offerings span critical areas of healthcare, including, Epic Productivity Extensions, Seamless Data Exchange for RCM and asset management like SPC
We enable enterprise wide deployment of virtual care solutions and help manage them with for seamless experience.
Automate high-friction clinical tasks and surface in-workflow insights that reclaim clinician hours, reduce variation, and help prevent avoidable incidents, supporting care teams across oncology, cardiology, neurology, women & children’s health, labs, and perioperative services.
Orchestrate omnichannel, patient engagement across end-to-end patient journey, from the Digital Front Door to final resolution, delivering >95% first-call success at enterprise scale. Epic in-basket workflows for robust clinical communication, automated messages, system flows and escalations
Enable zero-touch provider onboarding with Epic access, device provisioning, clinical templates, and preferences configured and ready on day one.
Operate clinical applications with 24×7 follow-the-sun support, proactive observability, and self-healing patterns, reducing support costs and accelerating site onboarding.
Modernize revenue-critical applications and close clinical-to-claim loops to drive fewer denials, faster reimbursement, improved cash flow, and stronger financial margins.
Deliver an integrated operating system for research, combining Clinical Trial Management System (CTMS), Electronic Data Capture (EDC), and EMR/EHR orchestration into one coordinated platform. This includes: study setup eConsent, protocol management, clean, compliant data capture with end-to-end traceability for zero-surprise audits.
We strive to ensure that clinical applications are always on, always secure, always improving – through a simple but powerful approach
Explore how Providence transforms integration of systems, tech and people into seamless experiences that enable accessible, efficient, and patient-centered care.
Providence implemented an AI-enabled automation suite to streamline Radiation Oncology treatment planning, replacing slow, manual contouring and plan-review steps with high-accuracy, automated workflows.
By accelerating contouring from 5 minutes to 5 seconds, rationalizing dose-calculation tools, and reducing review burden, clinicians gained faster, more consistent planning with significantly less administrative effort. With 100% successful upgrades and system-wide implementation, we achieved 97.04% accuracy, reducing variability and rework.
Providence built a scalable Digital Front Door model using standardized Epic Waves, enterprise HL7/SFTP integrations, and co-located cross-functional teams to rapidly onboard new hospitals and clinics into the Providence ecosystem. This approach enables seamless clinical, financial, and operational data exchange, reducing complexity, improving continuity of care, and supporting system-wide expansion at scale.
Integrated ecosystem now spans 89 locations, 51 applications and 30+ specialties, supporting 38000 emergency visits, 13000 admissions and 11000 surgeries per year. We are executing this through follow-the-sun model, delivering accelerated onboarding and zero-delay in care continuity.
Providence developed a unified, data-driven framework to optimize surgical preference card optimization, eliminating bloated items, reducing waste, and improving perioperative efficiency. Through automated utilization analysis, consolidated reviews, and visibility into labor, inventory, and environmental impact, teams gained a smarter, streamlined approach to preparing every OR case.
We have delivered – $2M total savings in a single 35-suite department, 37% reduction in line items with removal of 40K items, fewer instrument shortages, 1456 labor hours saved per year and 850 metric tons CO₂e/year reduced through lower reprocessing, energy, and water use.
Our Clinical Application Pods are committed to delivering exceptional patient care ensuring uninterrupted operation of critical care systems round the clock. We continuously enhance these systems to drive efficiency and reliability.
Our expertise spans a wide range of specialties, including cardiology, patient monitoring, radiation oncology, labs, pharmacy, imaging, dictation, document management, women & children and revenue cycle. We have delivered resolutions up to 97% first-time right, improved the mean time to repair by 2.5x, and improved the C-SAT by 12%.
HL7, FHIR, CDA, DICOM—built for interoperability
Academic and vendor collaborations keep solutions validated and future-ready
45M+ daily transactions, multi-cloud ready, interoperability-as-a-service
HL7, FHIR, CDA, DICOM—built for interoperability
Academic and vendor collaborations keep solutions validated and future-ready
45M+ daily transactions, multi-cloud ready, interoperability-as-a-service
